Information We Collect
We may collect various types of information to enhance your experience at our hotel and casino. This includes reservation and stay preferences, such as room type and amenities. Additionally, we gather account information, which may include your name, email address, and contact details. Device information, such as IP address and browser type, is also collected to improve our services. On-site service interactions, including requests for assistance or feedback, help us understand your needs better. Furthermore, gameplay interactions may be recorded to ensure fair play and enhance your gaming experience.
How We Use Your Information
The information we collect is used to deliver hospitality services tailored to your preferences. By understanding your stay preferences, we can provide personalized recommendations and services. We also use your data to ensure safety and fair play within our gaming environment, allowing us to monitor gameplay and address any issues that may arise. Additionally, your information supports guest relations, enabling us to respond to inquiries and feedback effectively.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You may choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to use certain features of our website. We do not use cookies to collect personally identifiable information without your consent.
Data Protection
We take data protection seriously and implement appropriate security measures to safeguard your information. Access to your personal data is restricted to authorized personnel only, and we regularly review our security practices to ensure your information remains secure. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Service Providers
We may engage limited third-party service providers to assist us in operating our website and delivering services. These providers may include analytics and security services that help us understand website usage and protect against fraud. We do not sell or rent your personal information to third parties for marketing purposes. Any third-party service providers we use are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
Your Rights
You have rights regarding your personal information. You may request access to the data we hold about you, and you have the right to request correction of any inaccuracies. If you wish to delete your personal information or account, you may do so by contacting us at [email protected]. We will process your request in accordance with applicable laws and regulations.
Updates to This Privacy Disclosure
We may update this privacy disclosure from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this disclosure periodically for any updates. Your continued use of our services after any changes to this disclosure will constitute your acceptance of such changes. If you have any questions or concerns about this privacy disclosure, please contact us.